ERIKA ZETTERVALL

Privacy Notice

This privacy notice explains why I collect your personal data, what I do with it and your rights regarding use of your data. The terms highlighted in bold relate to terms used in the Data Protection Act 2018 which incorporates the General Data Protection Regulation.

When you supply your personal details to me they are used for 4 reasons:

1. I need to collect personal information in order to provide you with treatment. Your requesting treatment and our agreement to provide care constitutes a contract.
2. I have a 'Legitimate Interest' in collecting that information in order to provide safe and effective treatments
3. It is important to be able to contact you to confirm appointments with you and to communicate matters relating to your medical care. This again constitutes 'Legitimate Interest' but this time it is your legitimate interest. The reminders are sent out directly from the clinic at which your treatment is booked or via direct contact with me for home visits.
4. Provided I have your consent, I may occasionally send you general health information in the form of articles, advice or a newsletter. You may withdraw this consent at any time, just let me know in writing by any convenient method.

Storing Your Data and Keeping It Safe

I have an obligation to retain your records for a minimum of 7 years after you most recent appointment. After this period I will destroy them.

Your treatment file is held on paper and stored securely. Your contact details are stored in the clinic database and may be added to my phone if need be. Both of which are password protected and secure.

Sharing Your Data

Your contact details are shared via the clinic booking system in order to arrange appointments and send out appointment reminders. You may withdraw these details at anytime.

I will not share your data with anyone else without your written consent.

Your Rights

You have the right to see what personal data of yours I hold and you can also ask me to correct any factual errors. You also have the right to ask me to 'forget' your information. In this case I will delete all of your contact details other than your name. But as mentioned above I need to keep your records for a minimum of 7 years after your most recent appointment.

If you feel I am mishandling the data in some way then you have the right to complain. Complaints need to be sent to what is referred to as the 'Data Controller' - that is me. Please use my contact page for this.

If you are not satisfied with my response then you have the right to raise the matter with the Information Commisioners Office.